By J. Mesa
Christmas is a time for joy and celebration. It is also the busiest season of the year for cybercriminals. More people shop online, more packages are in transit, and more of us are distracted. Scammers plan for it.
This guide covers the scams you will see this season and how to keep your family and your business safe.
Why do scams increase during the holidays?
- More online shopping. More orders mean more chances to slip in a fake confirmation or a fake store.
- More deliveries. A text about a package feels normal in December.
- More giving. Generosity makes charity scams and gift card requests effective.
- Less attention. People rush, travel, and check email on their phones.
What are the most common holiday scams?
- Fake delivery notices. A text or email says a package is delayed and asks you to click a link to reschedule or pay a small fee.
- Fake stores and apps. Copycat websites and apps imitate real retailers to collect card numbers.
- Phishing from “your bank” or “a retailer.” A message warns of a problem with your order or account and links to a fake login page.
- Gift card scams. Someone posing as a boss, a relative, or a government agency asks you to buy gift cards and send the codes.
- Charity scams. Fake charities ask for donations by phone, social media, or email.
- Holiday e-cards. A greeting card link from a stranger installs malware.
- Travel deals. Fake listings for flights and rentals take your payment and vanish.
How do I spot a fake delivery text?
- You were not expecting it, or it names no retailer
- The link uses an odd web address
- It asks for a fee, a card number, or personal details
Delivery companies do not charge a redelivery fee by text. To check a package, open the retailer’s app or type the carrier’s web address yourself and enter the tracking number from your order confirmation.
How do I protect myself from phishing?
Scammers send emails and texts that appear to come from a retailer or a bank and ask for personal information or payment. Some carry a link or attachment that installs malware.
- Be wary of unsolicited messages
- Never click links or open attachments from unknown senders
- Go to the company’s site or app directly to check your account
How can I tell if a website or app is fake?
- Check the web address letter by letter. Look for misspellings and extra words.
- Look for contact details, a return policy, and a physical address.
- Search the store’s name with the word “scam” or “reviews.”
- Be suspicious of prices far below every other seller.
- Download apps only from the official app store, and check the developer’s name.
The padlock icon and “HTTPS” in the address bar mean your connection to the site is encrypted. They do not prove the site is honest. Scam sites have padlocks too.
Should I use a VPN for holiday shopping?
A VPN, or virtual private network, encrypts your internet connection. It helps on public Wi-Fi in airports, hotels, and cafés, where other people share the network. It does not protect you from a fake store or a phishing link. If you have no VPN, use your phone’s mobile data for purchases while you travel.
What is the safest way to pay online?
Credit cards and well-known payment services such as PayPal offer fraud protection and a process for disputing charges.
- Use a credit card in place of a debit card. A fraudulent debit charge takes money straight out of your account.
- Avoid wire transfers, cash transfer apps, cryptocurrency, and gift cards as payment to a seller you don’t know. Those payments are hard or impossible to reverse.
- Turn on purchase alerts from your card issuer.
A seller who insists on one of those hard-to-reverse methods is telling you it is a scam.
How do gift card scams work?
Someone contacts you with an urgent story. A “boss” needs gift cards for clients. A “grandchild” is in trouble. A “government office” says you owe a fine. They ask you to buy gift cards and read out the numbers.
No legitimate business or agency takes payment in gift cards. If a coworker or relative asks, call them on a number you already have.
How do I check a charity before I donate?
- Look the charity up on a rating site such as Charity Navigator or the BBB Wise Giving Alliance
- Confirm its name exactly, since scammers use names close to real ones
- Donate through the charity’s own website, not a link in a message
- Pay by credit card, never by gift card or wire
How do I set up new devices safely?
New phones, tablets, cameras, and smart speakers arrive as gifts. Before anyone uses them:
- Install all updates.
- Change any default password.
- Turn on a screen lock.
- Review privacy settings and app permissions.
- For children’s devices, set up parental controls.
Why should I update my devices before the holidays?
Attackers target flaws in older software. Updates from your operating system and app vendors fix those flaws. Turn on automatic updates on your computer and phone before the shopping season starts.
What should I keep off social media?
Avoid posting your home address, phone number, or travel dates. A photo of your empty living room and a caption about your trip tell a burglar what they need to know. Share the vacation photos when you get home. Use strong, unique passwords for all your accounts as well. Our post on the most hacked passwords explains how to build a good one.
How can a business stay safe during the holidays?
Criminals know offices run on skeleton crews in late December.
- Remind staff about gift card and invoice scams before the break
- Require a phone call to confirm any payment change
- Make sure someone is monitoring alerts and knows who to call
- Check that backups ran before everyone leaves
- Install pending updates
What should I do if I get scammed?
- Call your bank or card issuer right away and dispute the charge.
- Change the password on any account involved.
- Report it at reportfraud.ftc.gov and to the FBI at ic3.gov.
- If you bought gift cards, contact the card company with the receipt.
- Tell your family, so the same scam doesn’t reach them.
Your next step
Share this list with the people you will see this holiday, and help older relatives recognize the delivery and gift card scams. Knowing the threats and taking a few precautions lets you enjoy a happy and secure season. If your business wants to prepare its team, Cerberus Cybersecurity offers cybersecurity training. Contact us to learn more.
